2023 Volvo XC60
This year drew an ordinary 102 complaints for a Volvo XC60 — the model's median is 46. What they were about is the unusual part: 9.8% of them mention etc, against 0% across the other years of this generation.
Generation 2 of the Volvo XC60, which began in 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
| Complaints filed | 102 |
|---|---|
| Median for this model | 46 |
| Involving a crash | 4 |
| Recalls | 5 |
| EPA combined | 25 mpg |
What the complaints were about
- etc — 9.8% of this year's complaints, against 0% across the other years of this generation (49×). Owners wrote it as: etc, alerts.
- first — 17.6% of this year's complaints, against 5.9% across the other years of this generation (3×).
- occasions — 9.8% of this year's complaints, against 2.9% across the other years of this generation (3.3×). Owners wrote it as: occasions, simply, articulate, lost ability.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
I've lost the ability to brake on several occasions. The brake pedal simply could not be pressed in. After taking it to the dealer for repair, the advisor could not articulate what the issue or fix was, but indicated that this is a known issue. These vehicles…
For more than a year, we have experienced issues with the infotainment system. Despite many trips to the dealership it has not been fixed. The infotainment system randomly shuts down and or reboots, which seems to affect other systems like turn signals, climat…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 22V793000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 23V012000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 23V188000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V282000 BACK OVER PREVENTION Fixed free of charge.
- 25V908000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Volvo XC60 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2023 Volvo XC60? What happened to yours?
Loading comments…