2019 Volvo XC60
This year drew an ordinary 102 complaints for a Volvo XC60 — the model's median is 46. What they were about is the unusual part: 8.8% of them mention space, against 0% across the other years of this generation.
Generation 2 of the Volvo XC60, which began in 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
| Complaints filed | 102 |
|---|---|
| Median for this model | 46 |
| Involving a crash | 12 |
| Recalls | 8 |
| EPA combined | 23.5 mpg |
What the complaints were about
- space — 8.8% of this year's complaints, against 0% across the other years of this generation (44.1×).
- city — 8.8% of this year's complaints, against 0% across the other years of this generation (44.1×).
- seat — 14.7% of this year's complaints, against 4.3% across the other years of this generation (3.4×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The drainage system from the roof of the vehicle is faulty and causes water to collect in the space between the carpet in the interior of the vehicle and the floor of the vehicle. Key electrical components are located beneath the front passenger seat of the ve…
Passenger front seat belt no longer latches. Inserting latch plate into buckle and it does not latch.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V589000 EQUIPMENT Fixed free of charge.
- 20V144000 FORWARD COLLISION AVOIDANCE Fixed free of charge.
- 19V220000 SEATS Fixed free of charge.
- 21V414000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V046000 STRUCTURE Fixed free of charge.
- 18V800000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V503000 VISIBILITY Fixed free of charge.
- 23V001000 STEERING Fixed free of charge.
How this was worked out
Every year of the Volvo XC60 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Volvo XC60? What happened to yours?
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