2018 Volvo XC60
This year drew an ordinary 108 complaints for a Volvo XC60 — the model's median is 46. What they were about is the unusual part: 27.8% of them mention steering, against 5.9% across the other years of this generation.
First year of a new generation. The Volvo XC60 was redesigned for 2018. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
| Complaints filed | 108 |
|---|---|
| Median for this model | 46 |
| Involving a crash | 12 |
| Recalls | 5 |
| EPA combined | 24 mpg |
What the complaints were about
- steering — 27.8% of this year's complaints, against 5.9% across the other years of this generation (4.7×).
- green — 8.3% of this year's complaints, against 0% across the other years of this generation (41.7×).
- seatbelt — 8.3% of this year's complaints, against 0% across the other years of this generation (41.7×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
ON THE EVENING OF NOVEMBER 20, 2018 MY FAMILY AND I WERE IN A CAR ACCIDENT. MY DAUGHTER WAS DRIVING MY HUSBAND'S NEW XC60 THAT HE HAD RECENTLY PURCHASED. AS THE FIVE OF US SAT STOPPED AT A TRAFFIC LIGHT, 2 CARS COLLIDED AND ONE HIT US HARD ENOUGH FROM THE FRON…
Distracting Dash warnings “POWER STEERING ASSISTANCE TEMPORARILY REDUCED”, auto parking warning come on while driving and engine pause during stops working intermittently. Wife refuses to drive vehicle due to warnings that involve steering issues.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V220000 SEATS Fixed free of charge.
- 19V046000 STRUCTURE Fixed free of charge.
- 18V800000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V503000 VISIBILITY Fixed free of charge.
- 25V818000 SEATS Fixed free of charge.
How this was worked out
Every year of the Volvo XC60 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Volvo XC60? What happened to yours?
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