2010 Volvo XC60
This year drew an ordinary 56 complaints for a Volvo XC60 — the model's median is 46. What they were about is the unusual part: 7.1% of them mention starting, against 0% across the other years of this generation.
First year of a new generation. The Volvo XC60 was redesigned for 2010. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 56 |
|---|---|
| Median for this model | 46 |
| Involving a crash | 3 |
| Involving a fire | 1 |
| Recalls | 7 |
| EPA combined | 18 mpg |
What the complaints were about
- starting — 7.1% of this year's complaints, against 0% across the other years of this generation (35.7×). Owners wrote it as: starting, activated.
- xc60 driving — 10.7% of this year's complaints, against 1.5% across the other years of this generation (7.1×). Owners wrote it as: xc60 driving, times dealer, dealer unable, lever.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER DISPLAYED 80 MPH AND THE SHIFT LEVER WOULD SHIFT GEARS FROM DRIVE INTO NEUTRAL AND THEN INTO PARK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WAS NOT WORKING PROPERLY. THE FAILURE RECURRED…
UPON STARTING THE VEHICLE HE ATTEMPTED TO OPERATE THE AIR CONDITIONING UNIT BUT ONLY WARM AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS TOLD THAT THE REFRIGERANT WAS LEAKING FROM THE AIR CONDITIONING UNIT. THE VEHICL…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V378000 SEAT BELTS
- 09V445000 SEATS Fixed free of charge.
- 10V564000 AIR BAGS Fixed free of charge.
- 10V591000 SEATS Fixed free of charge.
- 09V343000 ELECTRICAL SYSTEM Fixed free of charge.
- 09V477000 FUEL SYSTEM, OTHER Fixed free of charge.
- 09V463000 STRUCTURE
How this was worked out
Every year of the Volvo XC60 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Volvo XC60? What happened to yours?
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