2014 Volkswagen Jetta
Complaints about this year name oil far more often than the other years of this generation — 9% of them, about 3× the usual rate of 3.2%.
Generation 2 of the Volkswagen Jetta, which began in 2011 and ran to 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 785 |
|---|---|
| Median for this model | 190 |
| Involving a crash | 40 |
| Involving a fire | 3 |
| Recalls | 5 |
| NHTSA crash rating | 5/5 |
| EPA combined | 29 mpg |
What owners wrote
Oil consumption: My 2014 Jetta 1.8T SE is consuming oil at an excessive rate. This began at 30,000 miles and has been to the VW dealership numerous times ending without resolution.
TRANSMISSION OIL COOLER LEAKING TRANSMISSION OIL. TOOK TO VOLKSWAGEN DEALERSHIP AND THEY ATTEMPTED REPAIR AND I LEFT IN THE DEALERSHIP AND WAS DRIVING AND THE CAR START SMOKING AND LEAKING OIL ALL OVER THE ROAD.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V615000 ELECTRICAL SYSTEM Fixed free of charge.
- 14V182000 POWER TRAIN Fixed free of charge.
- 15V483000 AIR BAGS Fixed free of charge.
- 15V028000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 20E064000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Volkswagen Jetta was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Volkswagen Jetta? What happened to yours?
Loading comments…