2013 Volkswagen CC
This year drew an ordinary 148 complaints for a Volkswagen CC — the model's median is 80. What they were about is the unusual part: 8.1% of them mention injury, against 2.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 148 |
|---|---|
| Median for this model | 80 |
| Involving a crash | 7 |
| Recalls | 5 |
| EPA combined | 23 mpg |
What the complaints were about
- injury — 8.1% of this year's complaints, against 2.9% across the model's other years (2.8×). Owners wrote it as: injury, death, injury death.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL VW ISSUED AN INTENT TO RECALL MY CAR APPROXIMATELY 6 MONTHS AGO. VW CLAIMS THEY STILL DO NOT HAVE THE PARTS TO PERFORM THE NECESSARY REPAIR. 6 MONTHS IS AN UNREASONABLE AMOUNT OF TIME TO DRIVE A CAR WITH AN ISSUE THAT CAN CAUSE SEVERE INJURY OR D…
TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SC…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V329000 UNKNOWN OR OTHER Fixed free of charge.
- 16V078000 AIR BAGS Fixed free of charge.
- 15V483000 AIR BAGS Fixed free of charge.
- 18V148000 AIR BAGS Fixed free of charge.
- 17V509000 FUEL SYSTEM, GASOLINE Fixed free of charge.
How this was worked out
Every year of the Volkswagen CC was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Volkswagen CC? What happened to yours?
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