2010 Volkswagen CC
Complaints about this year name transmission far more often than the model's other years — 15% of them, about 9× the usual rate of 1.7%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 242 |
|---|---|
| Median for this model | 80 |
| Involving a crash | 7 |
| Recalls | 4 |
| EPA combined | 23 mpg |
What the complaints were about
- dsg — 21.5% of this year's complaints, against 7% across the model's other years (3.1×). Owners wrote it as: dsg, gear, reverse, dsg transmission.
- within — 9.1% of this year's complaints, against 2.6% across the model's other years (3.5×). Owners wrote it as: within, search, vibration.
- stall — 7.4% of this year's complaints, against 2.6% across the model's other years (2.9×). Owners wrote it as: stall, feel like, stalling.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- dsg — 10% of complaints, 26× usual
- gear — 10% of complaints, 15× usual
- dsg transmission — 7% of complaints, 18× usual
What owners wrote
DSG TRANSMISSION MALFUNCTION: TRANSMISSION FAILS TO SHIFT FROM 1ST TO NEUTRAL AND FROM NEUTRAL TO 1ST, ALSO CARS SLIPS OUT OF GEAR ONLY IN 1ST GEAR WHEN STARTING FROM STOP, SEEMS TRANSMISSION RETAINING SPRING FOR ODD GEARS CLUTCH PACK IS NOT MADE TO WITHSTAND…
DSG TRANSMISSION: THE CAR HAS BEEN "SLIPPING" WHILE DRIVING, WILL SLIP INTO NEUTRAL AND FAIL ON THE HIGHWAY. WHEN STATIONARY, SOMETIMES WON'T GO IN REVERSE, JUST FLASHES R, WHEN I PUT IT IN REVERSE. CAN TURN IT OFF, TURN IT BACK ON AND IT'LL RUN OK. VW HAS EXT…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V148000 AIR BAGS Fixed free of charge.
- 17V509000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 15V483000 AIR BAGS Fixed free of charge.
- 16V078000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Volkswagen CC was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Volkswagen CC? What happened to yours?
Loading comments…