2020 Toyota Highlander
This year drew 304 complaints against a median of 238 across the Toyota Highlander's other years, 1.3× that median. No single fault was reported unusually often, and it did not reach the 2.5× threshold this site flags at. It has 4 recalls, listed below.
First year of a new generation. The Toyota Highlander was redesigned for 2020. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 304 |
|---|---|
| Median for this model | 238 |
| Involving a crash | 14 |
| Recalls | 4 |
| NHTSA crash rating | 5/5 |
| EPA combined | 23 mpg |
Recalls for this year
- 20V633000 AIR BAGS Fixed free of charge.
- 20V162000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 23V720000 STRUCTURE Fixed free of charge.
- 23V865000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Toyota Highlander was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Toyota Highlander? What happened to yours?
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