2019 Subaru Crosstrek
Complaints about this year name way far more often than the other years of this generation — 8% of them, about 3× the usual rate of 3.1%.
Generation 2 of the Subaru Crosstrek, which began in 2018 and ran to 2023. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 283 |
|---|---|
| Median for this model | 68 |
| Involving a crash | 6 |
| Involving a fire | 3 |
| Recalls | 7 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27 mpg |
Also unusual this year
- chips — 6% of complaints, 4× usual
What owners wrote
SMALL CHIPS AND CRACKS IN THE WINDSHIELD FROM TINY ROCKS HITTING IT WHILE DRIVING AROUND 35 MILES PER HOUR ON CITY STREETS AND 70 MILES PER HOUR ON HIGHWAYS. THESE CRACKS HAVE HAPPENED MULTIPLE TIMES FROM SMALL ROCKS AND DEBRIS.
I am about to get my second windshield on this car due to chips and cracks. I currently have 7 with one large spider crack. I have never owned a car that had a windshield that chipped and cracked so much. Our Dodge Caravan which we have owned twice as long and…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V404000 VISIBILITY Fixed free of charge.
- 20V189000 SEAT BELTS Fixed free of charge.
- 19V065000 STEERING Fixed free of charge.
- 21V263000 SUSPENSION Fixed free of charge.
- 21V264000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V856000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 19V743000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Subaru Crosstrek was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Subaru Crosstrek? What happened to yours?
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