2017 Subaru Crosstrek
This year drew an ordinary 97 complaints for a Subaru Crosstrek — the model's median is 68. What they were about is the unusual part: 9.3% of them mention tsb, against 2.8% across the model's other years.
Last year of its generation. This Subaru Crosstrek ran from 2013 to 2017, so it had the whole run for its faults to be found and fixed. Last years are usually the most sorted of a generation.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 97 |
|---|---|
| Median for this model | 68 |
| Involving a crash | 6 |
| Involving a fire | 2 |
| Recalls | 1 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27.5 mpg |
What the complaints were about
- tsb — 9.3% of this year's complaints, against 2.8% across the model's other years (3.3×). Owners wrote it as: tsb, repeatedly, miles car, defect subaru.
- brought — 9.3% of this year's complaints, against 3.7% across the model's other years (2.5×). Owners wrote it as: brought, draining, battery draining, technical.
- across — 7.2% of this year's complaints, against 2.3% across the model's other years (3.1×). Owners wrote it as: across, physical.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
There is a battery draining problem. I have had to replace the battery 3 times in a two-year period.
MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FI…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V149000 EXTERIOR LIGHTING Fixed free of charge.
How this was worked out
Every year of the Subaru Crosstrek was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Subaru Crosstrek? What happened to yours?
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