2016 Subaru Crosstrek
This year drew an ordinary 131 complaints for a Subaru Crosstrek — the model's median is 68. What they were about is the unusual part: 9.9% of them mention removed, against 2.6% across the model's other years.
Generation 1 of the Subaru Crosstrek, which began in 2013 and ran to 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 131 |
|---|---|
| Median for this model | 68 |
| Involving a crash | 4 |
| Involving a fire | 3 |
| Recalls | 1 |
| NHTSA crash rating | 5/5 |
What the complaints were about
- removed — 9.9% of this year's complaints, against 2.6% across the model's other years (3.9×). Owners wrote it as: removed, feb, pushing gas, better.
- shift — 7.6% of this year's complaints, against 1.4% across the model's other years (5.4×). Owners wrote it as: shift, vehicle now.
- doesn — 9.2% of this year's complaints, against 2.6% across the model's other years (3.6×). Owners wrote it as: doesn, horn, stops.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
KEY GETS STUCK IN IGNITION. INTERMITTENTLY, THE KEY WILL NOT TURN ALL THE WAY TO THE OFF POSITION TO ALLOW REMOVAL. TURNING THE KEY TO THE "ON" POSITION THEN SHIFTING INTO GEAR AND BACK INTO PARK SOMETIMES ALLOWS THE KEY TO THEN TURN OFF AND BE REMOVED. THE CA…
KEY GETS STUCK IN IGNITION AFTER VEHICLE SHUT OFF. CAN NOT BE REMOVED UNTIL TRYING TO SHIFT GEAR. SEEMS LIKE IT IS NOT GOING INTO PARK. STARTED AUGUST 8, 2019 AND EVERY DAY SINCE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V149000 EXTERIOR LIGHTING Fixed free of charge.
How this was worked out
Every year of the Subaru Crosstrek was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Subaru Crosstrek? What happened to yours?
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