Model years Ram Promaster City
2016 Ram Promaster City
Complaints about this year name replaced far more often than the model's other years — 18% of them, about 45× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 56 |
|---|---|
| Median for this model | 5 |
| Recalls | 4 |
| EPA combined | 24 mpg |
Also unusual this year
- made aware — 16% of complaints, 40× usual
- fan — 16% of complaints, 40× usual
- transmission — 14% of complaints, 36× usual
What owners wrote
We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.
RADIATOR FAN BEGAN TO SMOKE WHILE ENGINE IDLE. RADIATOR FAN BECAME INOPERATIVE, AND ENGINE OVERHEATING SOON FOLLOWED. RADIATOR AND FAN WERE DAMAGED, AND HAD TO BE REPLACED.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V824000 EQUIPMENT Fixed free of charge.
- 17V601000 EQUIPMENT Fixed free of charge.
- 16E039000 ELECTRICAL SYSTEM Fixed free of charge.
- 16V253000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Ram Promaster City was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Ram Promaster City? What happened to yours?
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