2016 Nissan Murano
This year drew an ordinary 107 complaints for a Nissan Murano — the model's median is 107. What they were about is the unusual part: 12.1% of them mention notice, against 4.6% across the other years of this generation.
Generation 3 of the Nissan Murano, which began in 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 107 |
|---|---|
| Median for this model | 107 |
| Involving a crash | 3 |
| Involving a fire | 1 |
| Recalls | 5 |
| NHTSA crash rating | 4/5 |
| EPA combined | 24 mpg |
What the complaints were about
- notice — 12.1% of this year's complaints, against 4.6% across the other years of this generation (2.7×). Owners wrote it as: notice, car off, identify, off passenger.
- right turn — 7.5% of this year's complaints, against 2.2% across the other years of this generation (3.4×). Owners wrote it as: right turn, residence, vehicle lost, third.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
I RECEIVED RECALL 18V-601 FOR A 2016 NISSAN MURANO. I AM NO LONGER THE REGISTERED OWNER. WE TRADED THIS CAR IN 4 MONTHS AGO AT A NISSAN DEALER. NISSAN IS USING SERVICE RECORDS FROM THE DEALERSHIP TO IDENTIFY REGISTERED OWNERS. THIS CAR AS PROBABLY BEEN SOLD AS…
while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the re…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V601000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 16V636000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 16V193000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 16V244000 AIR BAGS Fixed free of charge.
- 19V807000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Nissan Murano was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Nissan Murano? What happened to yours?
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