2013 Nissan Murano
This year drew an ordinary 142 complaints for a Nissan Murano — the model's median is 107. What they were about is the unusual part: 8.5% of them mention leaking, against 0.8% across the other years of this generation.
Generation 2 of the Nissan Murano, which began in 2009 and ran to 2014. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 142 |
|---|---|
| Median for this model | 107 |
| Involving a crash | 2 |
| Involving a fire | 2 |
| Recalls | 1 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- leaking — 8.5% of this year's complaints, against 0.8% across the other years of this generation (11.2×). Owners wrote it as: leaking, replace transmission.
- view — 9.9% of this year's complaints, against 1.4% across the other years of this generation (7.3×). Owners wrote it as: view, obscuring, side visor.
- according — 6.3% of this year's complaints, against 0.8% across the other years of this generation (8.4×). Owners wrote it as: according, peeling.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND [VIN] BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.
DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V184000 STEERING Fixed free of charge.
How this was worked out
Every year of the Nissan Murano was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Nissan Murano? What happened to yours?
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