2011 Nissan Murano
This year drew an ordinary 148 complaints for a Nissan Murano — the model's median is 107. What they were about is the unusual part: 25% of them mention pedal, against 5.7% across the other years of this generation.
Generation 2 of the Nissan Murano, which began in 2009 and ran to 2014. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 148 |
|---|---|
| Median for this model | 107 |
| Involving a crash | 7 |
| Recalls | 0 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- pedal — 25% of this year's complaints, against 5.7% across the other years of this generation (4.4×).
- replacement — 13.5% of this year's complaints, against 4.2% across the other years of this generation (3.2×). Owners wrote it as: replacement, noted, based, convertible top.
- city — 8.8% of this year's complaints, against 2.1% across the other years of this generation (4.2×). Owners wrote it as: city, come stop.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TRANSFEE CASE LEAK NOTED DURING 60K MILES. SUBURBAN NISSAN OF MI NEVER TOOK THE INITIATIVE TO REPLACE THE TRANSFER CASE. NISSAN REPLACED THE SEALS ONLY BASED ON MY COMPLAINT. THE LEAK OCCURRED AGAIN IN TRANSFER CASE AT 126K MILES. NOW THE DEALER IS RECOMMENDIN…
VEHICLE IS IN MOTION ON A CITY STREET. WHEN BRAKING OVER A BUMP, BRAKE PEDAL DROPS TO THE FLOOR, VEHICLE DOES NOT STOP. BRAKE MALFUNCTION - UNSAFE CONDITION.IT HAPPENED TWICE IN A MONTH. INDEPENDENT SHOP STATED TO REPLACE ANTI-LOCK BRAKE'S HYDRAULIC CONTROL UN…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Nissan Murano was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Nissan Murano? What happened to yours?
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