2009 Nissan Murano
Complaints about this year name brakes far more often than the other years of this generation — 29% of them, about 8× the usual rate of 3.8%.
First year of a new generation. The Nissan Murano was redesigned for 2009. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 635 |
|---|---|
| Median for this model | 107 |
| Involving a crash | 24 |
| Involving a fire | 4 |
| Recalls | 4 |
| EPA combined | 20 mpg |
What the complaints were about
- brakes — 28.7% of this year's complaints, against 3.8% across the other years of this generation (7.6×).
- brake — 35.4% of this year's complaints, against 7.6% across the other years of this generation (4.7×).
- pedal — 29.3% of this year's complaints, against 5.7% across the other years of this generation (5.2×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- brake — 35% of complaints, 5× usual
- floor — 25% of complaints, 6× usual
- brake pedal — 23% of complaints, 5× usual
What owners wrote
THE BRAKES ARE FADING AFTER I COME TO A STOP, MEANING WHEN I STOP AND MY FOOT IS ON THE BRAKE PEDAL, THE PEDAL WILL SLOWLY GO TO THE FLOOR. IT TAKES A GREATER DISTANCE FOR ME TO STOP.
Brake pedal now goes to floor before brakes engage. This occurred after stopping suddenly. Mechanic changed master cylinder and bled system but no change. No warning lamps on dashboard.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V916000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 08V066000 AIR BAGS
- 08V521000 AIR BAGS
- 09V393000 TIRES Fixed free of charge.
How this was worked out
Every year of the Nissan Murano was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2009 Nissan Murano? What happened to yours?
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