Model years › Nissan Leaf

2020 Nissan Leaf

Complaints about this year name electrical system far more often than the model's other years — 34% of them, about 84× the usual rate of 0.4%.

NHTSA opened a defect investigation into this model year.

What the complaints were about

• electrical system — 33.8% of this year's complaints, against 1.8% across the model's other years (19.2×).
• amount time — 31.9% of this year's complaints, against 8.2% across the model's other years (3.9×). Owners wrote it as: amount time, time recall, manufacturer made, made aware.
• aware — 29.4% of this year's complaints, against 8.2% across the model's other years (3.6×).

Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.

Also unusual this year

• amount time — 29% of complaints, 73× usual
• time recall — 29% of complaints, 72× usual
• aware issue — 26% of complaints, 64× usual

What owners wrote

notification of NHTSA Campaign Number: 24V700000 (Electrical System). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was called, but he received no response. The contact had not experienced a failure.

notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available for the re…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 20V412000 BACK OVER PREVENTION Fixed free of charge.
• 20V570000 VISIBILITY Fixed free of charge.
• 23V048000 EQUIPMENT Fixed free of charge.
• 23V494000 VEHICLE SPEED CONTROL Fixed free of charge.
• 24V071000 BACK OVER PREVENTION Fixed free of charge.
• 24V700000 ELECTRICAL SYSTEM Fixed free of charge.

Own a 2020 Nissan Leaf? What happened to yours?

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How this was worked out

Every year of the Nissan Leaf was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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