2020 Mercedes-Benz GLC
This year drew an ordinary 224 complaints for a Mercedes-Benz GLC — the model's median is 121. What they were about is the unusual part: 21.4% of them mention camera, against 7% across the model's other years.
| Complaints filed | 224 |
|---|---|
| Median for this model | 121 |
| Involving a crash | 9 |
| Involving a fire | 2 |
| Recalls | 0 |
| EPA combined | 24 mpg |
What the complaints were about
- camera — 21.4% of this year's complaints, against 7% across the model's other years (3.1×). Owners wrote it as: camera, reverse, prevention, back over.
- following — 10.3% of this year's complaints, against 1.6% across the model's other years (6.4×). Owners wrote it as: following, happened twice, day contact.
- took car — 8.5% of this year's complaints, against 1.7% across the model's other years (5×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
the rearview camera displayed a reverse mirror image. The contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware o…
notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amoun…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Mercedes-Benz GLC was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Mercedes-Benz GLC? What happened to yours?
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