Model years Mercedes-Benz C-Class
2014 Mercedes-Benz C-Class
This year drew an ordinary 284 complaints for a Mercedes-Benz C-Class — the model's median is 254. What they were about is the unusual part: 25.4% of them mention c250, against 2.2% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 284 |
|---|---|
| Median for this model | 254 |
| Involving a crash | 20 |
| Involving a fire | 4 |
| Recalls | 0 |
| NHTSA crash rating | 5/5 |
| EPA combined | 22.5 mpg |
What the complaints were about
- c250 — 25.4% of this year's complaints, against 2.2% across the model's other years (11.7×). Owners wrote it as: c250, mercedes-benz c250, c250 contact, benz c250.
- bags — 32.7% of this year's complaints, against 12.1% across the model's other years (2.7×). Owners wrote it as: bags, air bags, tool, confirms.
- deploy — 8.1% of this year's complaints, against 2.7% across the model's other years (3×). Owners wrote it as: deploy, totaled, medical, medical attention.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TUCSON AT [phone] (LOCATED AT 6350 E GRANT RD, TUCSON, AZ 85715) AND WAS INFORMED T…
NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660; (949) 718-3000) WHERE IT WAS CONFIRMED THAT PARTS WER…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Mercedes-Benz C-Class was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Mercedes-Benz C-Class? What happened to yours?
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