2024 Mazda CX-5
This year drew an ordinary 41 complaints for a Mazda CX-5 — the model's median is 133. What they were about is the unusual part: 12.2% of them mention drivers, against 3.4% across the other years of this generation.
Generation 2 of the Mazda CX-5, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 41 |
|---|---|
| Median for this model | 133 |
| Involving a crash | 4 |
| Involving a fire | 1 |
| Recalls | 0 |
| NHTSA crash rating | 5/5 |
| EPA combined | 25 mpg |
What the complaints were about
- drivers — 12.2% of this year's complaints, against 3.4% across the other years of this generation (3.5×).
- straight — 7.3% of this year's complaints, against 0.7% across the other years of this generation (10.8×).
- injuries — 7.3% of this year's complaints, against 0.7% across the other years of this generation (10.5×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
My drivers door locked from the inside the other day and would not open. It had to be opened from the outside.
Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i rea…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Mazda CX-5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2024 Mazda CX-5? What happened to yours?
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