2009 Lincoln MKZ
This year drew an ordinary 114 complaints for a Lincoln MKZ — the model's median is 210. What they were about is the unusual part: 13.2% of them mention july, against 4.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 114 |
|---|---|
| Median for this model | 210 |
| Involving a crash | 8 |
| Recalls | 7 |
| EPA combined | 20 mpg |
What the complaints were about
- july — 13.2% of this year's complaints, against 4.3% across the model's other years (3×). Owners wrote it as: july, unacceptable, products, lincoln products.
- become — 12.3% of this year's complaints, against 4.2% across the model's other years (3×). Owners wrote it as: become, become available, parts become, give.
- don — 11.4% of this year's complaints, against 4.3% across the model's other years (2.6×). Owners wrote it as: don, understand, reimburse, since recall.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
I RECEIVED A RECALL NOTICE IN JUNE OF 2016 AND AS OF 10/26/2017 THERE ARE NO PARTS AVAILABLE AND I WAS TOLD I WOULD BE CONTACTED WHEN THEY BECOME AVAILABLE. YOUR RECALL STATUS SITE SAYS TO FILE A COMPLAINT IF I HAVEN'T RECEIVED A REMEDY FOR THIS RECALL IN A TI…
TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FINDLAY LI…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V158000 AIR BAGS Fixed free of charge.
- 21V081000 AIR BAGS Fixed free of charge.
- 19V904000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 18V046000 AIR BAGS Fixed free of charge.
- 17V024000 AIR BAGS Fixed free of charge.
- 16V384000 AIR BAGS Fixed free of charge.
- 14E028000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Lincoln MKZ was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2009 Lincoln MKZ? What happened to yours?
Loading comments…