2010 Lincoln MKX
This year drew an ordinary 111 complaints for a Lincoln MKX — the model's median is 84. What they were about is the unusual part: 35.1% of them mention takata, against 0.6% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 111 |
|---|---|
| Median for this model | 84 |
| Involving a crash | 9 |
| Involving a fire | 1 |
| Recalls | 7 |
| EPA combined | 19.5 mpg |
What the complaints were about
- takata — 35.1% of this year's complaints, against 0.6% across the model's other years (54.5×).
- replacement — 13.5% of this year's complaints, against 4.1% across the model's other years (3.3×). Owners wrote it as: replacement, higher, knee, range.
- applied — 9% of this year's complaints, against 2.4% across the model's other years (3.8×). Owners wrote it as: applied, damaged, repaired under, takes.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Later, while refueling, gasoline was spilling from the vehicle onto the ground. The vehicle was taken to the local dealer who diagnosed that the fuel tank seam weld had…
TAKATA RECALL BEEN OVER YEAR AND FOUR MONTHS. STILL NO [VIN] PARTS TO FIX MY CAR.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V001000 AIR BAGS Fixed free of charge.
- 21V158000 AIR BAGS Fixed free of charge.
- 21E013000 AIR BAGS Fixed free of charge.
- 21V081000 AIR BAGS Fixed free of charge.
- 18V046000 AIR BAGS Fixed free of charge.
- 16V384000 AIR BAGS Fixed free of charge.
- 15V712000 FUEL SYSTEM, GASOLINE Fixed free of charge.
How this was worked out
Every year of the Lincoln MKX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Lincoln MKX? What happened to yours?
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