2016 Lincoln MKC
This year drew an ordinary 77 complaints for a Lincoln MKC — the model's median is 130. What they were about is the unusual part: 23.4% of them mention concern, against 7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 77 |
|---|---|
| Median for this model | 130 |
| Involving a crash | 1 |
| Involving a fire | 7 |
| Recalls | 5 |
| NHTSA crash rating | 4/5 |
| EPA combined | 22 mpg |
What the complaints were about
- concern — 23.4% of this year's complaints, against 7% across the model's other years (3.3×). Owners wrote it as: concern, far, moved, safety concern.
- ford lincoln — 13% of this year's complaints, against 4.9% across the model's other years (2.7×). Owners wrote it as: ford lincoln, investigation, front end, asked check.
- related — 7.8% of this year's complaints, against 2.8% across the model's other years (2.8×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE W…
WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V183000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 23V378000 ENGINE Fixed free of charge.
- 25V572000 BACK OVER PREVENTION Fixed free of charge.
- 25V685000 EQUIPMENT Fixed free of charge.
- 26V011000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Lincoln MKC was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Lincoln MKC? What happened to yours?
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