2024 Lexus NX
Complaints about this year name instrument far more often than the other years of this generation — 15% of them, about 37× the usual rate of 0.4%.
Generation 2 of the Lexus NX, which began in 2022. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
| Complaints filed | 123 |
|---|---|
| Median for this model | 0 |
| Involving a crash | 15 |
| Involving a fire | 6 |
| Recalls | 4 |
| EPA combined | 28 mpg |
Also unusual this year
- like — 15% of complaints, 37× usual
- without — 15% of complaints, 37× usual
- after — 39% of complaints, 3× usual
What owners wrote
On 2026-07-05, my car started except the digital instrument panel was blank/black. This meant the digital gas and battery gauges weren't visible, in addition to the speedometer, etc. I tried restarting the car to see if it was a fluke but it did not come back.…
7 months after purchasing a Lexus 350h, the driver seat started having noise when it moves. Three steel balls and several pieces of white plastic detected in the rail. Look like a ball bearing, which is part of the power seat, was disintegrated.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 24V482000 SEATS Fixed free of charge.
- 25V040000 STEERING Fixed free of charge.
- 25V744000 BACK OVER PREVENTION Fixed free of charge.
- 26V162000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Lexus NX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2024 Lexus NX? What happened to yours?
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