Model years › Lexus ES

2019 Lexus ES

Complaints about this year name almost far more often than the other years of this generation — 19% of them, about 48× the usual rate of 0.4%.

First year of a new generation. The Lexus ES was redesigned for 2019. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.

Also unusual this year

• fuel pump — 19% of complaints, 48× usual
• engine — 16% of complaints, 40× usual
• called — 16% of complaints, 40× usual

What owners wrote

THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEH…

The DCM malfunctioning, its the SOS button in the car that call Lexus personnel in case of emergency. Its stuck in a loop and keeps calling the call center every 3 minutes or so. I've had to tell them it's not me and they report the malfunction and it call the…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 19V288000 AIR BAGS Fixed free of charge.

Own a 2019 Lexus ES? What happened to yours?

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How this was worked out

Every year of the Lexus ES was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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