2014 Kia Sorento
Complaints about this year name paint far more often than the other years of this generation — 19% of them, about 4× the usual rate of 5%.
Generation 2 of the Kia Sorento, which began in 2011 and ran to 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 982 |
|---|---|
| Median for this model | 217 |
| Involving a crash | 23 |
| Involving a fire | 45 |
| Recalls | 6 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
Also unusual this year
- white — 12% of complaints, 3× usual
- peeling — 11% of complaints, 3× usual
- pearl — 9% of complaints, 4× usual
What owners wrote
Pearl white paint is peeling from vehicle from above windshield and along frame.
The pearl white paint is peeling severely off the body. It is falling off in huge pieces.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V907000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 20V519000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 21V331000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 17V224000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 13V356000 POWER TRAIN Fixed free of charge.
- 23V652000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Kia Sorento was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Kia Sorento? What happened to yours?
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