2011 Jeep Liberty
This year drew an ordinary 180 complaints for a Jeep Liberty — the model's median is 540. What they were about is the unusual part: 7.8% of them mention module, against 1% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 180 |
|---|---|
| Median for this model | 540 |
| Involving a crash | 16 |
| Involving a fire | 2 |
| Recalls | 3 |
| EPA combined | 17.5 mpg |
What the complaints were about
- module — 7.8% of this year's complaints, against 1% across the model's other years (7.8×). Owners wrote it as: module, own 2011.
- bag — 8.9% of this year's complaints, against 2.6% across the model's other years (3.4×). Owners wrote it as: bag, air bag, bag warning, speedometer.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE [VIN] WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000…
THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE LOCATED AT CLOCK SPRING AREA FAILED. THE VEHICLE WAS NOT REPAIRED. THE [VIN] WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,1…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V640000 SEATS Fixed free of charge.
- 13V282000 ELECTRICAL SYSTEM Fixed free of charge.
- 11V315000 STEERING Fixed free of charge.
How this was worked out
Every year of the Jeep Liberty was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Jeep Liberty? What happened to yours?
Loading comments…