Model years Jeep Grand Cherokee
2023 Jeep Grand Cherokee
This year drew an ordinary 473 complaints for a Jeep Grand Cherokee — the model's median is 399. What they were about is the unusual part: 8.9% of them mention suspension, against 2.5% across the other years of this generation.
Generation 3 of the Jeep Grand Cherokee, which began in 2022. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 473 |
|---|---|
| Median for this model | 399 |
| Involving a crash | 15 |
| Involving a fire | 5 |
| Recalls | 20 |
| EPA combined | 22 mpg |
What the complaints were about
- suspension — 8.9% of this year's complaints, against 2.5% across the other years of this generation (3.5×). Owners wrote it as: suspension, detached.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
While the contact’s daughter was driving approximately 60–65 MPH, the rear coil spring detached from the vehicle. The contact was unaware if there were any warning lights illuminated. The vehicle was previously taken to the local dealer, who repaired the vehic…
Upper passenger Suspension Coil spring isolator came unattached and caused coil spring to fall out.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 23V336000 EQUIPMENT Fixed free of charge.
- 23V352000 STEERING Fixed free of charge.
- 23V413000 SUSPENSION Fixed free of charge.
- 23V577000 BACK OVER PREVENTION Fixed free of charge.
- 24V111000 VISIBILITY Fixed free of charge.
- 24V132000 SUSPENSION Fixed free of charge.
- 24V130000 EXTERIOR LIGHTING Fixed free of charge.
- 24V199000 AIR BAGS Fixed free of charge.
Showing 8 of 20. The rest are on NHTSA's site.
How this was worked out
Every year of the Jeep Grand Cherokee was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2023 Jeep Grand Cherokee? What happened to yours?
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