Model years Jeep Grand Cherokee
2016 Jeep Grand Cherokee
This year drew an ordinary 308 complaints for a Jeep Grand Cherokee — the model's median is 473. What they were about is the unusual part: 8.1% of them mention move, against 3.1% across the other years of this generation.
Generation 2 of the Jeep Grand Cherokee, which began in 2011 and ran to 2021. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 308 |
|---|---|
| Median for this model | 473 |
| Involving a crash | 27 |
| Involving a fire | 7 |
| Recalls | 9 |
| NHTSA crash rating | 4/5 |
| EPA combined | 21 mpg |
What the complaints were about
- move — 8.1% of this year's complaints, against 3.1% across the other years of this generation (2.6×). Owners wrote it as: move, car drive.
- diesel — 6.5% of this year's complaints, against 2.1% across the other years of this generation (3.1×). Owners wrote it as: diesel, fuel system, system diesel, diesel however.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f…
notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had e…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V475000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 18V332000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V699000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 17E061000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 16V814000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 16V168000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 16V249000 POWER TRAIN Fixed free of charge.
- 22V406000 FUEL SYSTEM, DIESEL Fixed free of charge.
Showing 8 of 9. The rest are on NHTSA's site.
How this was worked out
Every year of the Jeep Grand Cherokee was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Jeep Grand Cherokee? What happened to yours?
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