Model years Jeep Grand Cherokee
2011 Jeep Grand Cherokee
Complaints about this year name tipm far more often than the other years of this generation — 15% of them, about 37× the usual rate of 0.4%.
First year of a new generation. The Jeep Grand Cherokee was redesigned for 2011. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 1,638 |
|---|---|
| Median for this model | 399 |
| Involving a crash | 53 |
| Involving a fire | 61 |
| Recalls | 6 |
| NHTSA crash rating | 4/5 |
| EPA combined | 18 mpg |
What the complaints were about
- tipm — 28.3% of this year's complaints, against 10.9% across the other years of this generation (2.6×). Owners wrote it as: tipm, module, starting, faulty.
- brakes — 18.5% of this year's complaints, against 6% across the other years of this generation (3.1×).
- booster — 6.3% of this year's complaints, against 0.1% across the other years of this generation (31.7×). Owners wrote it as: booster, brake booster.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- electrical system — 15% of complaints, 14× usual
- brakes — 18% of complaints, 3× usual
- brakes service — 7% of complaints, 18× usual
What owners wrote
TIPM FAILED CAUSING CAR TO STALL WHILE IN MOTION DURING RUSH HOUR TRAFFIC. POWER STEERING, POWER BRAKES ALSO FAILED. LASTLY, POWER DOOR LOCKS ALSO FAILED WITH ONE YEAR OLD IN THE CAR.
REPLACED TIPM 15 MONTHS AGO. TODAY, TURNING INTO PARKING LOT CAR STALL. LOST ALL POWER STEERING, NO BRAKES, NO ENGINE. HAD TO RESTART WHILE COASTING. DECELERATING AT 45 MPH MAKING A LEFT TURN.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V813000 ELECTRICAL SYSTEM
- 17V572000 SERVICE BRAKES Fixed free of charge.
- 14V154000 SERVICE BRAKES Fixed free of charge.
- 14V391000 ELECTRICAL SYSTEM Fixed free of charge.
- 15V879000 ELECTRICAL SYSTEM Fixed free of charge.
- 14V530000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Jeep Grand Cherokee was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Jeep Grand Cherokee? What happened to yours?
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