2021 Jeep Compass
This year drew an ordinary 76 complaints for a Jeep Compass — the model's median is 172. What they were about is the unusual part: 10.5% of them mention didn, against 2.8% across the other years of this generation.
Generation 2 of the Jeep Compass, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 76 |
|---|---|
| Median for this model | 172 |
| Involving a crash | 5 |
| Involving a fire | 2 |
| Recalls | 0 |
| NHTSA crash rating | 4/5 |
| EPA combined | 25 mpg |
What the complaints were about
- didn — 10.5% of this year's complaints, against 2.8% across the other years of this generation (3.8×).
- pulled — 11.8% of this year's complaints, against 4.3% across the other years of this generation (2.7×). Owners wrote it as: pulled, headlight, flames, side headlight.
- rental — 6.6% of this year's complaints, against 1% across the other years of this generation (6.8×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Rear ended decelerating someone and the car went up in flames then blew up. We are not sure why this happened or what failed for this to happen. Had I not gotten out to check on the other vehicle I could have been seriously injured or worse and this has been l…
Turn on cruise control, press +, hold until the rental car begins to accelerate, and release. Car continues to accelerate. This is not the same as my 2014 Ford Fusion Hybrid that accelerates only as long as the button is being depressed. The mileage of the ren…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Jeep Compass was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Jeep Compass? What happened to yours?
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