2017 Hyundai Tucson
Complaints about this year name transmission far more often than the other years of this generation — 16% of them, about 6× the usual rate of 2.7%.
Generation 3 of the Hyundai Tucson, which began in 2016 and ran to 2021. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 1,079 |
|---|---|
| Median for this model | 175 |
| Involving a crash | 13 |
| Involving a fire | 26 |
| Recalls | 3 |
| NHTSA crash rating | 5/5 |
| EPA combined | 26.5 mpg |
What the complaints were about
- clutch — 8.1% of this year's complaints, against 0% across the other years of this generation (40.3×). Owners wrote it as: clutch, dual, dual clutch, clutch transmission.
- hesitates — 6.2% of this year's complaints, against 0.6% across the other years of this generation (10.9×). Owners wrote it as: hesitates, car hesitates.
- accelerating — 7.8% of this year's complaints, against 2.6% across the other years of this generation (3×). Owners wrote it as: accelerating, accelerating stop.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- dual clutch — 7% of complaints, 17× usual
- hesitates — 6% of complaints, 11× usual
- door — 6% of complaints, 5× usual
What owners wrote
THE VEHICLE HESITATES BEFORE ACCELATING AFTER THE CAR IS STOPPED AT A TRAFFIC LIGHT. BASICALLY THE CAR DOES NOT MOVE AT ALL. SEEMS "DEAD." AS A DRIVER, I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. AFTER ABOUT 30 SECONDS, THE CAR KICKS IN AND WILL MOVE…
PURCHASED THIS CAR IN NOVEMBER 2017. VEHICLE HAS A DUAL CLUTCH TRANSMISSION, AND HAS A SERIOUS HESITATION PROBLEM FROM A STANDING START WHEN ACCELERATING. VERY DANGEROUS SITUATION WHEN MAKING A LEFT TURN. HALF WAY THRU THE TURN IT HESITATES AND WILL NOT ACCELE…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V842000 ELECTRICAL SYSTEM Fixed free of charge.
- 21V727000 ENGINE Fixed free of charge.
- 20V543000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Hyundai Tucson was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Hyundai Tucson? What happened to yours?
Loading comments…