Model years › Hyundai Santa Cruz

2023 Hyundai Santa Cruz

Complaints about this year name accelerate far more often than the model's other years — 17% of them, about 42× the usual rate of 0.4%.

NHTSA opened a defect investigation into this model year.

Also unusual this year

• said — 14% of complaints, 36× usual
• now — 13% of complaints, 32× usual
• got — 13% of complaints, 32× usual

What owners wrote

While driving on the highway at a speed of approx 35 mph, no traffic in front of me, I got an audile warning and the car started slowing down, and the message on the dash said EMERGENCY BRAKING, this has happened twice in the last month.

Less than a week after purchasing the vehicle, the audio stopped working. All warnings had no audible indication, including lane departure, rear collision, front collision, blind spot, and back seat. Looking up the issue online, it seems this is common on the…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 23V038000 STRUCTURE Fixed free of charge.
• 23V181000 TRAILER HITCHES Fixed free of charge.

Own a 2023 Hyundai Santa Cruz? What happened to yours?

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How this was worked out

Every year of the Hyundai Santa Cruz was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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