2016 Hyundai Genesis
This year drew an ordinary 95 complaints for a Hyundai Genesis — the model's median is 156. What they were about is the unusual part: 22.1% of them mention starter, against 6.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 95 |
|---|---|
| Median for this model | 156 |
| Involving a crash | 3 |
| Involving a fire | 4 |
| Recalls | 3 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19 mpg |
What the complaints were about
- starter — 22.1% of this year's complaints, against 6.9% across the model's other years (3.2×). Owners wrote it as: starter, opened, compartment, failure case.
- display — 13.7% of this year's complaints, against 5% across the model's other years (2.7×). Owners wrote it as: display, gave, particular, out driving.
- outside — 6.3% of this year's complaints, against 2% across the model's other years (3.2×). Owners wrote it as: outside, handle, strong.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
VEHICLE ONLY HAD ABOUT 2000 MILES WHEN IT FIRST DID THIS. DASH DISPLAY MALFUNCTION. WHEN BACKING UP DISPLAY IS BLACKED OUT. YOU CAN'T SEE ANY VIDEO FROM BACK UP CAMERA. ALSO DISPLAY GOES OUT WHILE DRIVING. GAVE VIDEO EVIDENCE TO DEALER SO THEY KNOW I'M NOT CRA…
while attempting to start the vehicle, she heard an abnormal sound coming from the engine compartment, after which she observed smoke coming from the engine compartment before the vehicle lost electrical power. The vehicle was taken to an independent mechanic,…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V359000 PARKING BRAKE Fixed free of charge.
- 21V160000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 24V107000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Hyundai Genesis was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Hyundai Genesis? What happened to yours?
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