2011 Hyundai Genesis
This year drew an ordinary 144 complaints for a Hyundai Genesis — the model's median is 156. What they were about is the unusual part: 9.7% of them mention drivers, against 3.5% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 144 |
|---|---|
| Median for this model | 156 |
| Involving a crash | 15 |
| Involving a fire | 4 |
| Recalls | 3 |
| EPA combined | 20.5 mpg |
What the complaints were about
- drivers — 9.7% of this year's complaints, against 3.5% across the model's other years (2.8×). Owners wrote it as: drivers, other drivers, flash, engaging.
- brake lights — 7.6% of this year's complaints, against 3.1% across the model's other years (2.5×). Owners wrote it as: brake lights, diode, lights failed, exterior.
- little — 6.3% of this year's complaints, against 1.9% across the model's other years (3.3×). Owners wrote it as: little, sign.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE BRAKE LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE [VIN] STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 52,000.
THE Z01 DIODE FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE WHEN THE BRAKE PEDAL IS PRESSED. THERE IS NO WARNING TO THE DRIVER THAT THIS FAILURE HAS OCCURRED. THIS IS A KNOWN ISSUE BY HYUNDAI. THEY RELEASED A TSB, TECHNICAL SERVICE BULLETIN 09-BE-023, CONC…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V713000 EXTERIOR LIGHTING Fixed free of charge.
- 13V113000 EXTERIOR LIGHTING Fixed free of charge.
- 13V489000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Hyundai Genesis was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Hyundai Genesis? What happened to yours?
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