2012 Hyundai Azera
This year drew an ordinary 74 complaints for a Hyundai Azera — the model's median is 26. What they were about is the unusual part: 50% of them mention steering, against 15.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 74 |
|---|---|
| Median for this model | 26 |
| Involving a crash | 3 |
| Recalls | 2 |
| EPA combined | 23 mpg |
What the complaints were about
- steering — 50% of this year's complaints, against 15.9% across the model's other years (3.1×).
- model — 48.6% of this year's complaints, against 17% across the model's other years (2.9×). Owners wrote it as: model, complaints, steering motor, leave.
- sound — 37.8% of this year's complaints, against 9.6% across the model's other years (4×). Owners wrote it as: sound, clicking, coupling, column.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
REPORTING ANOTHER POWER STEERING MOTOR COUPLING ISSUE JUST LIKE SEVERAL OTHERS LISTED FOR THE AZERA. MY CAR HAS THE SAME CLANKING SOUNDS WHEN TURNING LEFT OR RIGHT AND INTERMITTENT VIBRATIONS AT HIGHWAY SPEEDS THAT JUST COMES AND GOES FOR NO APPARENT REASON. I…
2012 HYUNDAI AZERA, VEHICLE HAS 64,000 MILES. HAS DEVELOPED A CLICKING/CLUNKING SOUND IN THE STEERING COLUMN WHEN TURNING THE STEERING LEFT, RIGHT, AND WHEN HITTING BUMPS. THE ISSUE CAN BE REPLICATED SITTING STILL OR WHEN DRIVING VIA A PROMINENT CLICKING/CLUNK…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 13V264000 AIR BAGS
- 23V651000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Hyundai Azera was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Hyundai Azera? What happened to yours?
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