2019 Honda Pilot
Complaints about this year name camera far more often than the other years of this generation — 20% of them, about 4× the usual rate of 5.4%.
Generation 3 of the Honda Pilot, which began in 2016 and ran to 2022. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 877 |
|---|---|
| Median for this model | 178 |
| Involving a crash | 13 |
| Involving a fire | 5 |
| Recalls | 13 |
| NHTSA crash rating | 5/5 |
| EPA combined | 22 mpg |
What the complaints were about
- infotainment — 6.3% of this year's complaints, against 0.9% across the other years of this generation (7.1×). Owners wrote it as: infotainment, infotainment system, network.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- gasoline however — 7% of complaints, 13× usual
- system gasoline — 7% of complaints, 9× usual
- fuel system — 8% of complaints, 7× usual
What owners wrote
Front camera stopped working all of a sudden and didn't help with lane assistance.
The backup camera suddenly stopped working properly The image and colors are distorted.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V439000 BACK OVER PREVENTION Fixed free of charge.
- 20V440000 ELECTRICAL SYSTEM Fixed free of charge.
- 21V932000 STRUCTURE Fixed free of charge.
- 21V165000 TIRES Fixed free of charge.
- 21V215000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 19V784000 STRUCTURE Fixed free of charge.
- 19V298000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 18V848000 STRUCTURE Fixed free of charge.
Showing 8 of 13. The rest are on NHTSA's site.
How this was worked out
Every year of the Honda Pilot was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Honda Pilot? What happened to yours?
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