2011 Honda Insight
This year drew an ordinary 40 complaints for a Honda Insight — the model's median is 31. What they were about is the unusual part: 40% of them mention bags, against 3.8% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 40 |
|---|---|
| Median for this model | 31 |
| Involving a crash | 3 |
| Recalls | 10 |
| EPA combined | 40 mpg |
What the complaints were about
- bags — 40% of this year's complaints, against 3.8% across the model's other years (10.6×).
- takata — 50% of this year's complaints, against 11% across the model's other years (4.6×).
- vin — 30% of this year's complaints, against 6% across the model's other years (5×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE [VIN] WAS NOTIFIED OF THE ISSUE.…
NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE [VIN] WAS MADE AWARE OF THE ISSUE.…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V661000 AIR BAGS Fixed free of charge.
- 18V268000 AIR BAGS Fixed free of charge.
- 19V502000 AIR BAGS Fixed free of charge.
- 19V500000 AIR BAGS Fixed free of charge.
- 19V378000 AIR BAGS Fixed free of charge.
- 17V545000 AIR BAGS Fixed free of charge.
- 18V042000 AIR BAGS Fixed free of charge.
- 17V030000 AIR BAGS Fixed free of charge.
Showing 8 of 10. The rest are on NHTSA's site.
How this was worked out
Every year of the Honda Insight was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Honda Insight? What happened to yours?
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