2017 Honda CR-V
Complaints about this year name oil far more often than the other years of this generation — 23% of them, about 5× the usual rate of 4.7%.
First year of a new generation. The Honda CR-V was redesigned for 2017. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 1,752 |
|---|---|
| Median for this model | 400 |
| Involving a crash | 42 |
| Involving a fire | 4 |
| Recalls | 7 |
| NHTSA crash rating | 5/5 |
| EPA combined | 28.5 mpg |
What the complaints were about
- button — 12% of this year's complaints, against 3.6% across the other years of this generation (3.3×). Owners wrote it as: button, shift, broke, shifter.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- smell — 10% of complaints, 11× usual
- shift — 7% of complaints, 13× usual
- gas — 13% of complaints, 4× usual
What owners wrote
FUEL IN OIL. STRONG SMELL OF GASOLINE, WATERY OIL, INCREASING LEVELS OF OIL AFTER OIL CHANGE.
OIL IS GETTING DILUTED WITH GAS AND YOU CAN SMELL GAS FUMES IN THE CABIN MAKING THE CR-V UNSAFE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V663000 STEERING Fixed free of charge.
- 17V442000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 17V256000 EQUIPMENT Fixed free of charge.
- 23V158000 SEAT BELTS Fixed free of charge.
- 23V524000 EQUIPMENT Fixed free of charge.
- 23V858000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 26V332000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Honda CR-V was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Honda CR-V? What happened to yours?
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