2021 GMC Acadia
This year drew an ordinary 146 complaints for a GMC Acadia — the model's median is 333. What they were about is the unusual part: 11.6% of them mention camera, against 3.1% across the other years of this generation.
Generation 2 of the GMC Acadia, which began in 2017 and ran to 2023. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 146 |
|---|---|
| Median for this model | 333 |
| Involving a crash | 6 |
| Recalls | 2 |
| NHTSA crash rating | 5/5 |
| EPA combined | 23 mpg |
What the complaints were about
- camera — 11.6% of this year's complaints, against 3.1% across the other years of this generation (3.8×). Owners wrote it as: camera, back camera, safety recall, view.
- situation — 13.7% of this year's complaints, against 5.2% across the other years of this generation (2.6×). Owners wrote it as: situation, extremely, dangerous situation, march.
- stalled — 10.3% of this year's complaints, against 2.5% across the other years of this generation (4.2×). Owners wrote it as: stalled, vehicle stalled, get off, car stalled.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The rear view camera was supposed to have been fixed during the safety recall in 2022, but two years later and over seven visits to dealership service repair shop, it still has not been fixed. GMC says they don't know how to fix it because they have tried ever…
while attempting to park the vehicle, the contact became aware that the front and rear-view cameras were inoperable. The camera failure message was displayed. The contact stated that the cameras failed to function properly, and an image was not displayed. The…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V422000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 22V709000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the GMC Acadia was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 GMC Acadia? What happened to yours?
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