Model years Ford Transit Connect
2014 Ford Transit Connect
Complaints about this year name door far more often than the model's other years — 30% of them, about 5× the usual rate of 6.5%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 127 |
|---|---|
| Median for this model | 28 |
| Involving a crash | 3 |
| Involving a fire | 1 |
| Recalls | 15 |
| NHTSA crash rating | 5/5 |
What the complaints were about
- fine — 10.2% of this year's complaints, against 1.9% across the model's other years (5.3×). Owners wrote it as: fine, money, out what, didn want.
- drivers — 10.2% of this year's complaints, against 2% across the model's other years (5.2×). Owners wrote it as: drivers, drivers side, vehicle stationary, said only.
- fuel pump — 10.2% of this year's complaints, against 2.9% across the model's other years (3.5×). Owners wrote it as: fuel pump, morning, include vehicle, xxx xxx.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- fuel — 13% of complaints, 31× usual
- camera — 12% of complaints, 30× usual
- side door — 12% of complaints, 30× usual
What owners wrote
DRIVERS SIDE DOOR LATCH PAWL FAILURE, DOOR WILL NOT REMAIN IN THE CLOSED POSITION, NOR CAN IT BE LOCKED. VEHICLE WAS STATIONARY.
The driver side door latch failed. The door would not close and latch. Dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23V502. ~ 90 days has passed since the repair.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V977000 VISIBILITY Fixed free of charge.
- 20V331000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 20V260000 VISIBILITY Fixed free of charge.
- 21V376000 POWER TRAIN Fixed free of charge.
- 15V050000 SEAT BELTS Fixed free of charge.
- 16V643000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 17V209000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 16V695000 VISIBILITY Fixed free of charge.
Showing 8 of 15. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford Transit Connect was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Ford Transit Connect? What happened to yours?
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