2010 Ford Taurus
This year drew an ordinary 204 complaints for a Ford Taurus — the model's median is 175. What they were about is the unusual part: 13.2% of them mention sho, against 2.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 204 |
|---|---|
| Median for this model | 175 |
| Involving a crash | 17 |
| Involving a fire | 5 |
| Recalls | 3 |
| EPA combined | 20.5 mpg |
What the complaints were about
- sho — 13.2% of this year's complaints, against 2.3% across the model's other years (5.7×). Owners wrote it as: sho, taurus sho, heavy, exhaust.
- grinding — 11.8% of this year's complaints, against 3.8% across the model's other years (3.1×). Owners wrote it as: grinding, pads, rotors, diagnose.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THERE WAS A LOUD GRINDING NOISE WHEN THE VEHICLE CAME TO A STOP AND THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE BRAKES, ROTORS AND PADS HAVE BEEN REPLACED AND THE NOISE HAS BECOME LO…
WHEN BRAKING FROM ANY SPEED, A GRINDING NOISE COULD BE HEARD COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE ALL OF THE ROTORS AND DRUMS WERE REPLACED. APPROXIMATELY THREE MONTHS AFTER REPAIRS, THE CONTACT WAS DRIVING APPROXIMATELY…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 15V040000 STRUCTURE Fixed free of charge.
- 14V285000 EXTERIOR LIGHTING Fixed free of charge.
- 16V247000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Ford Taurus was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Ford Taurus? What happened to yours?
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