2024 Ford Mustang
This year drew an ordinary 73 complaints for a Ford Mustang — the model's median is 264. What they were about is the unusual part: 41.1% of them mention screen, against 13.7% across the model's other years.
First year of a new generation. The Ford Mustang was redesigned for 2024. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 73 |
|---|---|
| Median for this model | 264 |
| Involving a crash | 5 |
| Recalls | 11 |
| NHTSA crash rating | 5/5 |
| EPA combined | 18 mpg |
What the complaints were about
- screen — 41.1% of this year's complaints, against 13.7% across the model's other years (3×). Owners wrote it as: screen, camera, software, blank.
- damage — 27.4% of this year's complaints, against 8.1% across the model's other years (3.4×). Owners wrote it as: damage, myself, impact, review.
- without — 20.5% of this year's complaints, against 5.2% across the model's other years (4×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Center dashboard screen visually displaying BACKUP CAMERA, ventilation controls, radio, etc., does not boot leaving screen blank and nonfunctional. This problem did not begin until the NHTSA Campaign Number: 24V802000 software update was installed in January 2…
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 23V800000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 24V220000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 24V394000 POWER TRAIN Fixed free of charge.
- 24V496000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 24V593000 SUSPENSION Fixed free of charge.
- 24V634000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 24V802000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V315000 BACK OVER PREVENTION Fixed free of charge.
Showing 8 of 11. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford Mustang was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2024 Ford Mustang? What happened to yours?
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