Model years Ford Mustang Mach-E
2021 Ford Mustang Mach-E
Complaints about this year name camera fault far more often than the model's other years — 11% of them, about 26× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 340 |
|---|---|
| Median for this model | 42 |
| Involving a crash | 14 |
| Involving a fire | 1 |
| Recalls | 0 |
| EPA combined | 97 mpg |
Also unusual this year
- replaced — 16% of complaints, 7× usual
- front camera — 16% of complaints, 7× usual
- collision — 16% of complaints, 7× usual
What owners wrote
The car gives two messages, "Front Camera Fault Service Required" and "Pre-Collision assist not available." The cruise control does not work, however, the front camera does work. I had the vehicle scan done at the Ford dealer and was told it needs a 7 hour sof…
The car shows front camera fault disabling all collision safety features as well as cruise control.
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Ford Mustang Mach-E was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Ford Mustang Mach-E? What happened to yours?
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