2011 Ford Focus
This year drew an ordinary 113 complaints for a Ford Focus — the model's median is 1,568. What they were about is the unusual part: 10.6% of them mention window, against 3.1% across the other years of this generation.
Last year of its generation. This Ford Focus ran from 2008 to 2011, so it had the whole run for its faults to be found and fixed. Last years are usually the most sorted of a generation.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 113 |
|---|---|
| Median for this model | 1,568 |
| Involving a crash | 8 |
| Recalls | 0 |
| EPA combined | 28.5 mpg |
What the complaints were about
- window — 10.6% of this year's complaints, against 3.1% across the other years of this generation (3.5×). Owners wrote it as: window, invalid, better, replaced under.
- panel — 8.8% of this year's complaints, against 3.5% across the other years of this generation (2.5×). Owners wrote it as: panel, correctly, wiper, blades.
- wouldn — 8% of this year's complaints, against 2.8% across the other years of this generation (2.9×). Owners wrote it as: wouldn, drain, pressing, car problems.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE ELECTRICAL COMPONENTS ARE NOT REGISTERING CORRECTLY. THE ODOMETER AND THE MILES TO EMPTY DO NOT AGREE. THE AC WILL CUT OFF THEN BACK ON. THE WIPER BLADES WILL ONLY WORK ON HIGH BUT LATER CORRECT. THE MILES PER GALLON ARE NOT CORRECT. IT WILL REGISTER 34.8…
MY CAR HAS HAD PROBLEMS WITH A MYSTERY BATTERY DRAIN FOR TWO YEARS. SINCE MARCH OF 2019 IT HAS BEEN STALLING AT STOP LIGHTS SEEMS TO HAPPEN WHEN THE RPM NEEDLE DROPS. IN THE WINTER OF 2018 I HAD ISSUES TWICE WHERE I TRIED ACCELERATING AND THE MPH NEEDLE WOULDN…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Ford Focus was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Ford Focus? What happened to yours?
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