2020 Ford Expedition
Complaints about this year name transmission far more often than the other years of this generation — 52% of them, about 6× the usual rate of 9.4%.
Generation 2 of the Ford Expedition, which began in 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 384 |
|---|---|
| Median for this model | 118 |
| Involving a crash | 4 |
| Involving a fire | 7 |
| Recalls | 18 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19 mpg |
What the complaints were about
- gear — 32% of this year's complaints, against 10.5% across the other years of this generation (3×). Owners wrote it as: gear, out gear, back gear, transmission slips.
- hard — 19.5% of this year's complaints, against 6.5% across the other years of this generation (3×). Owners wrote it as: hard, shifts, 5th, transmission shifts.
- pass — 7% of this year's complaints, against 2% across the other years of this generation (3.6×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- gear — 32% of complaints, 21× usual
- gears — 15% of complaints, 16× usual
- shifting — 20% of complaints, 4× usual
What owners wrote
Several times per month, At normal highway speeds, vehicle slips out of gear into first gear. Vehicle also grinds through gears when searching for correct gear. Transmission shifts hard under normal conditions when up shifting to third gear.
The transmission has been having problems for a year. Ford changed the valve plate in transmission due to hesitation and then jerky gear shifting. Problem is still happening. Car hesitates when shifting gears and then jerks. Sometimes the car will no shift gea…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V366000 SEATS Fixed free of charge.
- 20V575000 BACK OVER PREVENTION Fixed free of charge.
- 20V574000 SEAT BELTS Fixed free of charge.
- 20V197000 POWER TRAIN Fixed free of charge.
- 20V217000 SEAT BELTS Fixed free of charge.
- 20V262000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V633000 SEATS Fixed free of charge.
- 22V250000 VISIBILITY Fixed free of charge.
Showing 8 of 18. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford Expedition was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Ford Expedition? What happened to yours?
Loading comments…