2010 Ford Expedition
This year drew an ordinary 116 complaints for a Ford Expedition — the model's median is 146. What they were about is the unusual part: 20.7% of them mention far, against 7.6% across the other years of this generation.
Generation 1 of the Ford Expedition, which began in 2007 and ran to 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 116 |
|---|---|
| Median for this model | 146 |
| Involving a crash | 20 |
| Involving a fire | 2 |
| Recalls | 0 |
| EPA combined | 15 mpg |
What the complaints were about
- far — 20.7% of this year's complaints, against 7.6% across the other years of this generation (2.7×). Owners wrote it as: far, under warranty, headrest, uncomfortable.
- own — 8.6% of this year's complaints, against 1.8% across the other years of this generation (4.7×). Owners wrote it as: own, transmission issues.
- similar — 6.9% of this year's complaints, against 1.4% across the other years of this generation (4.9×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
OK...I HAVE HAD MY TRUCK FOR 3 YEARS OR SO AND RECENTLY THE AC WENT OUT...I HAD EVERYTHING REPLACED WITH BRAND NEW PARTS...& THE AC STILL WON'T WORK...MACHINE SAYS THE FREON IS FULL... BUT BLOWS SO HOT GOOD THINK YOU HAVE THE HEATER ON...I HAVE TRIED EVERYTHIN…
I ATTEMPTED TO ROLE MY WINDOW UP WHILE DRIVING AND IT STOPPED WORKING. THE WINDOW WILL NOT ROLL UP OR DOWN AND IS STUCK OPEN. THE MOTOR MAKES A CLICKING SOUND. WINDOW IS NOT OFF TRACK EITHER.
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Ford Expedition was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Ford Expedition? What happened to yours?
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