2018 Ford Edge
This year drew an ordinary 789 complaints for a Ford Edge — the model's median is 720. What they were about is the unusual part: 59.8% of them mention coolant, against 6.8% across the other years of this generation.
Generation 2 of the Ford Edge, which began in 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 789 |
|---|---|
| Median for this model | 720 |
| Involving a crash | 16 |
| Involving a fire | 3 |
| Recalls | 7 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21.5 mpg |
What the complaints were about
- coolant — 59.8% of this year's complaints, against 6.8% across the other years of this generation (8.9×).
- engine — 68.6% of this year's complaints, against 18% across the other years of this generation (3.8×).
- check — 40.9% of this year's complaints, against 6.6% across the other years of this generation (6.2×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Check engine light came on, Cylinder 3 misfire, head gasket cracked and leaking coolant into cylinder, need to replace entire motor.
Check engine light came on as well as a high coolant temperature. Took the car to the dealer and had it tested. Coolant is leaking into the middle cylinders. Will need a new engine.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V390000 POWER TRAIN Fixed free of charge.
- 18V612000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 18V548000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V469000 SERVICE BRAKES Fixed free of charge.
- 22V413000 POWER TRAIN Fixed free of charge.
- 25V544000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 25V572000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Ford Edge was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Ford Edge? What happened to yours?
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