2017 Ford Edge
This year drew an ordinary 1,308 complaints for a Ford Edge — the model's median is 720. What they were about is the unusual part: 53.6% of them mention coolant, against 6.8% across the other years of this generation.
Generation 2 of the Ford Edge, which began in 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 1,308 |
|---|---|
| Median for this model | 720 |
| Involving a crash | 25 |
| Involving a fire | 1 |
| Recalls | 8 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21.5 mpg |
What the complaints were about
- coolant — 53.6% of this year's complaints, against 6.8% across the other years of this generation (7.9×).
- engine — 63.7% of this year's complaints, against 18% across the other years of this generation (3.5×).
- cylinder — 28.1% of this year's complaints, against 2% across the other years of this generation (14.2×). Owners wrote it as: cylinder, intrusion cylinder, leaking cylinder, misfire cylinder.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Coolant is leaking into #1 cylinder causing a misfire code. Ford dealer says engine needs to be replaced.
2017 Ford Edge Titanium with just 30K. Faulty engine design causing internal engine coolant to leak into the cylinder causing engine failure.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V390000 POWER TRAIN Fixed free of charge.
- 17V205000 STRUCTURE Fixed free of charge.
- 17V123000 AIR BAGS Fixed free of charge.
- 17V427000 POWER TRAIN Fixed free of charge.
- 20V469000 SERVICE BRAKES Fixed free of charge.
- 22V413000 POWER TRAIN Fixed free of charge.
- 25V544000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 25V572000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Ford Edge was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Ford Edge? What happened to yours?
Loading comments…