2016 Ford Edge
This year drew an ordinary 888 complaints for a Ford Edge — the model's median is 720. What they were about is the unusual part: 32.2% of them mention coolant, against 7% across the other years of this generation.
Generation 2 of the Ford Edge, which began in 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 888 |
|---|---|
| Median for this model | 720 |
| Involving a crash | 17 |
| Involving a fire | 3 |
| Recalls | 7 |
| NHTSA crash rating | 5/5 |
| EPA combined | 22 mpg |
What the complaints were about
- coolant — 32.2% of this year's complaints, against 7% across the other years of this generation (4.6×). Owners wrote it as: coolant, intrusion, coolant intrusion, coolant leaking.
- cylinder — 26% of this year's complaints, against 6.7% across the other years of this generation (3.9×). Owners wrote it as: cylinder, block, misfire, long.
- check — 20.4% of this year's complaints, against 6.6% across the other years of this generation (3.1×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Had a check engine light come on saying misfire in cylinder 4, had the spark plug replace, check engine light came back on a week later. Took it to a Ford dealership & said the long engine block needed replaced due to coolant leaking into the cylinder.
Check engine came on for cylinder 1 misfire. Replaced all spark plugs and ignition coils. Check engine came on again for same problem. Was diagnosed with internal engine problem by independent mechanic. Took to Ford dealer which confirmed coolant intrusion in…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V632000 STEERING Fixed free of charge.
- 16V733000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 17V123000 AIR BAGS Fixed free of charge.
- 20V469000 SERVICE BRAKES Fixed free of charge.
- 22V413000 POWER TRAIN Fixed free of charge.
- 25V544000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 25V572000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Ford Edge was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Ford Edge? What happened to yours?
Loading comments…